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How to Sell Digital Products Using Easy Digital Downloads

Selling digital products using Easy Digital Downloads (EDD) on WordPress is one of the most popular and efficient ways to create a digital storefront. EDD is a powerful, user-friendly plugin that allows you to sell anything from eBooks and software to music, photos, and downloadable files. This guide will take you step-by-step through setting up an online store using Easy Digital Downloads to sell your digital products.


Step 1: Install and Set Up Easy Digital Downloads

1. Install Easy Digital Downloads Plugin

  • Go to the WordPress dashboard and click on Plugins > Add New.
  • Search for Easy Digital Downloads.
  • Click Install Now and then click Activate.

2. Configure Basic Settings

Once activated, you’ll need to configure some basic settings to get your digital store up and running:

  • Navigate to Downloads > Settings in your WordPress dashboard.
  • Set up general settings like currency, payment gateways, and the location of your store. EDD supports a variety of payment gateways like PayPal, Stripe, and Authorize.Net.
  • Configure emails: EDD allows you to send email notifications to customers when they purchase a product. You can customize these email templates from the settings.

3. Configure Payment Gateways

  • EDD integrates with popular payment gateways for processing payments. To configure your gateway, go to Downloads > Settings > Payment Gateways.
  • Choose from available gateways like PayPal, Stripe, or Authorize.Net. You can install additional payment gateway plugins from the Add-ons section if needed.
  • Each payment gateway has specific setup instructions, so follow the documentation provided for each gateway.

Step 2: Add Digital Products to Your Store

Once you’ve set up EDD, it’s time to add your digital products to your store.

1. Add a New Product

  • Go to Downloads > Add New.
  • Here you will create your product listing:
    • Product Title: Add the title of your digital product (e.g., eBook, digital art, software).
    • Product Description: Write a detailed description of what the product is and its features.
    • Upload Your Digital File: In the “Download Files” section, click Add File, then upload the digital file that customers will receive after purchase (e.g., PDF, MP3, ZIP file).
    • Price: Set a price for your product in the “Price” section. You can offer fixed pricing or even set up sales or discount prices.

2. Product Options (Optional)

  • File Download Limits: You can specify how many times a customer can download the file or set a time frame (e.g., customers can only download it for 7 days).
  • License/Expiration: You can add license keys for software or set expiration periods.
  • Discount Codes: If you want to create discount coupons, you can add them in the “Discount Codes” section to encourage more sales.

3. Set Product Categories and Tags

  • Just like regular blog posts, you can assign categories and tags to your products, making it easier for customers to browse related products.

4. Publish Your Product

  • Once you’ve filled in all the details, click Publish to make the product available for purchase on your store.

Step 3: Customize Your Digital Store

To make your digital store look professional and match your branding, you may want to customize the design and layout.

1. Choose a Compatible Theme

  • EDD works well with many WordPress themes, but it’s ideal to use themes that are designed for eCommerce or digital products.
  • Some themes specifically built for EDD are Easy Digital Downloads Theme, Astra, and Storefront.
  • Customize your theme using the WordPress Customizer (Appearance > Customize) to tweak colors, fonts, and layout.

2. Use EDD Templates and Shortcodes

  • EDD Templates: You can create custom product pages using the built-in templates. EDD provides templates for the product page, checkout page, and thank-you page. You can edit these templates to match your branding.
  • Shortcodes: EDD includes shortcodes to display product listings, shopping carts, and checkout forms. For example, use the shortcode [edd_cart] to display the cart or [edd_checkout] for the checkout form.

3. Customize Checkout Process

  • Go to Downloads > Settings > Checkout to customize how the checkout process looks and works. You can enable guest checkout, add custom fields (such as name, address, etc.), or add custom checkout buttons.

Step 4: Test the Purchase Process

Before launching your store, it’s important to test the checkout process to ensure everything works as expected.

  1. Add a Product to the Cart: Visit your store, add a product to your cart, and proceed to checkout.
  2. Complete a Test Payment: Use the sandbox environment (if available with your payment gateway) or a real payment method to complete a purchase.
  3. Verify Email and Download: Check if customers receive the correct confirmation email and are able to download their digital product.

If everything works, your store is ready for business!


Step 5: Market and Sell Your Digital Products

Now that your digital product store is set up, it’s time to attract customers and drive sales. Here are a few marketing strategies you can implement:

1. Create a Blog or Content Marketing

  • Write blog posts related to your products. For example, if you sell eBooks, write book reviews, guides, or articles related to your book’s subject matter.
  • Use SEO techniques to optimize your content for search engines and attract organic traffic.

2. Offer Discount Codes

  • Use EDD’s discount code feature to offer discounts and promotions on your products. You can create discount codes for specific products or sitewide sales.
  • Promote your discounts through your website, social media, and email campaigns.

3. Email Marketing

  • Collect email addresses of customers and potential buyers. Use an email marketing plugin like Mailchimp or ConvertKit to send newsletters, new product launches, and exclusive offers.
  • EDD integrates with email marketing services, allowing you to automatically send customers product-related emails (such as receipts, download links, etc.).

4. Social Media Promotion

  • Promote your digital products on platforms like Instagram, Facebook, Pinterest, and Twitter to reach a broader audience.
  • Share your products, behind-the-scenes content, customer testimonials, and special promotions to engage with your audience.

5. Affiliate Marketing

  • Enable affiliate marketing by using an EDD add-on. This allows others to promote your products in exchange for a commission on sales.
  • You can manage affiliate commissions and track their performance from the Affiliate Dashboard.

Step 6: Maintain Your Digital Store

Running an online store involves regular updates and maintenance to ensure smooth operations.

  1. Update Products: Add new products, update existing ones, and remove outdated items.
  2. Monitor Sales: Keep track of your sales from the EDD Reports section. Analyze your revenue, customer behavior, and trends.
  3. Update Plugins and WordPress: Keep WordPress, EDD, and any other plugins up to date to avoid security vulnerabilities and performance issues.
  4. Customer Support: Provide excellent customer service by responding to inquiries, troubleshooting issues, and offering refunds if necessary.

Conclusion

Selling digital products with Easy Digital Downloads on WordPress is a straightforward process. With EDD’s intuitive features, customizable options, and payment gateway support, you can create a fully functional online store for digital products in no time. By following these steps, you’ll be able to add products, customize your store, market it, and provide a smooth purchasing experience for your customers.

As your business grows, you can extend the functionality of your store with EDD’s add-ons, like recurring payments, email marketing, and advanced reporting. Make sure to market your products effectively and provide top-notch customer service to build long-term success!